- Managing employees like parents manage firstborn children is good for business. Behavioral psychologist Thomas K. Connellan, PhD. says he’s figured out why.

According to Connellan’s book, Bringing Out the Best in Others! 3 Keys for Business Leaders, Educators, Coaches, and Parents (Bard Press, Feb. 2003), firstborn children are raised differently than other children.

“Firstborns are held to different standards,” says Connellan. These standards influence a person’s behavior throughout their life. Parents of firstborns tend to do three things differently: they insist on accountability, they have higher expectations, and they give feedback.”

Connellan studied businesses that changed their management techniques to mirror those of parents of firstborns. Companies that improved feedback and accountability while simultaneously expecting more from employees, saw dramatic results.

According to Connellan, companies that concentrated on improvement in these three areas saw positive results in just sixty to ninety days.

“Who knows,” Connellan says with a laugh, “maybe we’ll see Fortune 500 firms hiring mothers of firstborns as management consultants.”

Admitting that he is only joking, Connellan says quite seriously that companies can obviously learn a lot from how parents instinctively manage firstborn children.

Connellan is former Program Director and Research Associate on the University of Michigan Business School faculty and an advisor to Dell, Marriott, the Air Force Academy, GE, Sony, and Neiman Marcus.

For Immediate Release

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